As defined below- apply to our services, directly or indirectly made available to you through whatever means, including online purchases, customer service requests or otherwise. By accessing, browsing and using Get Going Holidays website, you acknowledge and agree having read, understood and agreed to our Terms & Conditions.
1. Terms of Sale
Bookings made through Get Going Holidays are subject to the terms below:
1.1 The period of our daily rental rates are valid for 24 hours. Exceeding this delay, an additional one day rental rate will be applied.
1.2 All prices are listed in Rupees or any other designated currency.
1.3 The user will be required to read and accept the terms and conditions which are displayed on our website before making a purchase. Once the purchase has been made, the user and merchant will be bound by such terms and conditions and both parties will receive a purchase confirmation email.
1.4 Condition of Use
1.4.1 It is understood that the vehicle shall be used in full compliance of the road regulations in Mauritius. The company shall deliver the vehicle in good running conditions and an inspection sheet shall be duly signed by both parties. The signed inspection sheet by the client and Get Going Holidays designated representative shall be used as reference to the condition of the vehicle, items and accessories and shall be binding in case of dispute.
1.5 Accidents and Damage
1.5.1 In case of accident, the client will bear the cost insurance policy excess. In case of the vehicle was driven unlawfully and that the insurance does not entertain such claims, the client be shall solely responsible for any damages/claims arising thereof.
1.5.2 Loss or damage to the vehicle/its equipment /accessories including but not limited to wheel jack, tools, antenna, wipers and any damages arising from the negligence of the client or its designated representatives will be charged to the client.
1.5.3 In case of accident, the client shall at all times comply with the road traffic regulation of Mauritius including reporting to the concerned authority where required.
1.5.4 The Client shall immediately notify the company about any faults, anomalies or issues noted on the vehicle. Upon being notified the company shall indicate to the client the appropriate course of action.
1.6 Other Provisions
1.6.1 Fuel cost will be borne by client.
1.6.2 The client shall be solely liable for any driving offences established against them or its designated representatives.
1.6.3 The client or its designated representatives is prohibited from driving the hired vehicle under the influence of alcohol, drugs, medicines or other substances which can have an perception and ability or allows such an effected person to operate the motor vehicles.
2. Payment
2.1 Payment can be made in cash, bank transfers or by Credit Card (i.e. Visa card, Master Card or amex)
2.2 Under no circumstances will Get Going Holidays be liable for any kind of commission that your bank might charge you.
2.3 You guarantee that the credit card details are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost.
2.4 A deposit ranging from Rs15,000 to Rs25,000 will have to be made when collecting the vehicle. This transaction taken from credit card under the pre-authorisation mode will be cancelled if the vehicle is returned in the same conditions as delivered or if same has not been involved in any accident.
3. Booking Confirmation
Once you have made the payment, a booking confirmation will be made by e-mail. It is your duty to provide us with an accurate email address. If you do not receive a confirmation e-mail, you should contact our booking department at sales@getgoing.mu.
Our booking confirmation e-mail will serve as proof of valid purchase and will contain relevant information about the hiring of car or services concerned. Please read and check carefully all the information contained in your booking confirmation e-mail to ensure that it conforms to your reservation.
If there are any discrepancies to the details, we request that you inform contact@getgoing.mu immediately by phone or by contacting our reservation department that is open Monday-Friday from 8:30 am to 5:30 pm.
You are required to produce your Reservation Confirmation to our designated company representative as well as valid driving license and passport. Please note that identification of the person whose name is on the purchase must be provided when hiring a car or other services.
4. Cancellation Policy
4.1 All booking can be cancelled by phone on +230 5257-7787 or by email (sales@getgoing.mu) before the start of the rental period. However Get Going Holidays applies a cancellation / No show policy on all the rates as follows:
- If the cancellation is done 2 days before the start of the rental period, refund of 75% of the amount already paid will be applied.
- If cancellation is done after 1hrs before the rental period a 50 % refund of the amount paid will be done
- If cancellation is done before 3 days the start of the rental period a full refund will be done.
No refund will be done if there is a no show status from the client.
5. Links to third part websites & advertisements
5.1 The Site contains links to websites maintained by other parties. These links are provided solely as a convenience to you and not because we endorse or have an opinion about the contents on such websites. We expressly disclaim any representations regarding the content or accuracy of materials on such websites or the privacy practices of those websites. If you decide to access websites maintained by other parties, you do so at your own risk.
6. Disclaimer of Warranty
YOU EXPRESSLY AGREE THAT USE OF THIS SITE IS AT YOUR SOLE RISK. NEITHER GET GOING HOLIDAYS, DIRECTORS OR EMPLOYEES, WARRANT THAT USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO (I) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THIS SITE, OR (II) THE ACCURACY, COMPLETENESS, RELIABILITY OR CONTENT OF ANY INFORMATION (INCLUDING, BUT NOT LIMITED TO, PRODUCT DESCRIPTIONS, SERVICES, PRODUCTS, DEALS, OR STATEMENTS (AS DEFINED ABOVE) PROVIDED THROUGH THIS SITE. THE SITE AND ALL CONTENT, STATEMENTS AND OTHER INFORMATION CONTAINED ON THE SITE, AND PRODUCTS AND SERVICES ACCESSIBLE OR AVAILABLE THROUGH THE SITE ARE MADE ACCESSIBLE OR AVAILABLE ON AN “AS IS” AND “AS AVAILABLE” BASIS. GET GOING HOLIDAYS HEREBY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE CONTENT, STATEMENTS OR OTHER INFORMATION CONTAINED ON THE SITE, OR THE PRODUCTS OR SERVICES ACCESSIBLE OR AVAILABLE THROUGH THE SITE, INCLUDING, BUT NOT LIMITED TO, THOSE OF TITLE NONINFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.
7. Limitation of Liability
IN NO EVENT SHALL GET GOING HOLIDAYS, DIRECTORS, EMPLOYEES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES, THE CONTENT, STATEMENTS AND OTHER INFORMATION CONTAINED THEREIN, THE PRODUCTS OR SERVICES ACCESSIBLE OR AVAILABLE THROUGH THE SITE OR THESE TERMS OF USE. IN NO EVENT WILL GET GOING HOLIDAYS’S LIABILITY IN CONNECTION WITH A DEAL OR A PRODUCT OR SERVICE EXCEED THE AMOUNTS PAID FOR SUCH DEAL, PRODUCT OR SERVICE.
8. Applicable Law & Arbitration
8.1 This Agreement shall be construed in accordance with and governed by the laws of Mauritius. The parties irrevocably consent to the exclusive jurisdiction of the Mauritian Courts for purposes of any proceedings relating to this Agreement and waive any objection to the convenience of any such court.
8.2 Any provision of this Agreement, which is prohibited or unenforceable, shall be ineffective only to the extent of such prohibition or unenforceability, without invalidating the remaining provisions hereof.
9. Indemnification/Release
You agree to defend, indemnify and hold harmless Get Going Holidays; its respective directors, officers and employees from and against all claims and expenses, including attorneys’ fees, arising out of or related to any products or services purchased by you, or any Statements submitted or posted by you, in connection with the Site or any use of the Site in violation of these Terms.
